Terms & Conditions
Credit Cards - Erie Vo-Vo currently accepts all major credit cards. (Visa, MasterCard, American Express, and Discover). Checks - Erie Vo-Vo accepts payment by Personal Check, Cashier's Check and Money Orders for orders mailed to us at our address. Orders made by Personal Check will not be shipped until funds have been received by our bank (normally 3-4 business days). There is a $25.00 fee for all returned checks! PayPal - We also accept payments through PayPal.
Delivery Estimates and Policies:
All orders shipped using UPS. Delivery times vary due to many factors including availability of part, hours of operation, weather conditions, distance from our warehouse to your location, etc. In general 90% of all orders placed before 3pm EST today are processed same day and ship out from Erie Vo-Vo within 24 hours (Monday-Friday). These delivery times are in addition to the time that is required for us to process, pack and ship your order. Shipping carriers do NOT make delivery date guarantees for orders shipped via Regular Ground Service. For all orders paid by Personal Checks, parts will ship out after the check is received and has cleared through our bank.
30 Day Return Policy
All parts must be returned within 30 days of purchase. Parts covered by our Lifetime Warranty are excluded and will follow warranty terms. Items being returned for any reason must be returned by original purchaser with a copy of the original sales invoice. The customer is responsible for safe return of all items. Damaged or modified items will not be refunded. Buyer is responsible for return shipping costs. All returns are subject to a 20% restocking fee except for damaged or defects not disclosed. Erie Vo-Vo Inc. will consider special requests for returns not specified in this policy.
Select Mechanical and Electrical Used Parts from Erie Vo-Vo are covered with a Lifetime Replacement Warranty. Other parts may be offered at our 90 day or 30 day warranty. See individual product details. Warranties cover defective parts only. The replacement part will be sent at no additional charge when proof of purchase (copy of Receipt or Invoice) is received and defective part is returned. All shipping costs outside the US is the buyers responsibility.
Erie Vo-Vo Inc. will not at any time or in any manner, either directly or indirectly, divulge, disclose, or communicate in any manner, any information in connection with our customers. Erie Vo-Vo will act reasonably to protect such information and treat it as strictly confidential. In simple terms your information is kept safe with us.
Erie Vo-Vo is not affiliated with Volvo Cars of North America Inc., Volvo Car Corporation, AB Volvo or other Volvo companies whose products may be viewed in our web site.